How long is the warranty on my products?
The warranty period by default is 2 years. Light bulbs and batteries do not come with warranty.
My product broke down within the warranty period.
If a product breaks down or shows another failure, during a normal – prescribed by the manufacturer – usage and maintenance, and this within the warranty period (usually 2 years), this will be covered by warranty.Read more...
I received a new product under warranty but it includes another invoice. Do I have to pay anything?
In some cases you will receive another invoice when you receive a new product under warranty. Since this is a warranty, this will be an invoice with price 0. Of course you won’t have to pay anything. The invoice is only meant for you to have a new proof of “purchase” to give you a warranty again if the new product would break down.
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