Right of withdrawal
According to the European right of withdrawal the consumer has the right to communicate a renunciation of a purchase, without payment of any fees or communication of any justification, within 14 business days following the day of delivery of the goods or the day of conclusion of the service agreement.
Any shipping costs are always at the expense of the consumer. The right of renunciation does not apply to products specifically customized to the specifications of the consumer. The European right of renunciation does not apply to corporate consumers.